At 291bet, your privacy is not an afterthought — it is built into everything we do. This Privacy Policy explains exactly what personal data we collect, why we collect it, how we use it, and the rights you have as a 291bet player in the Philippines.
Six core principles that guide how 291bet handles your personal information.
291bet only collects personal data that is strictly necessary for account management, identity verification, and the delivery of gaming services. We do not collect data for its own sake.
All personal data stored by 291bet is protected using industry-standard encryption, secure servers, and strict access controls. Only authorized personnel can access your information.
291bet does not sell, rent, or trade your personal data to third-party marketers or data brokers — ever. Your information is used solely to operate and improve the 291bet platform.
We are upfront about what data we collect and why. This Privacy Policy is written in plain, accessible English so every Filipino player can understand exactly how their data is handled.
291bet processes personal data in full compliance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its implementing rules and regulations.
As a data subject under Philippine law, you have the right to access, correct, and request deletion of your personal data. 291bet makes it straightforward to exercise these rights.
This Privacy Policy ("Policy") is issued by 291bet ("the Company," "we," "us," or "our") and applies to all personal data collected, processed, and stored in connection with your use of the 291bet online gaming platform, including all games, services, features, and content available at https://291bet.net (the "Platform").
291bet is committed to protecting the privacy and personal data of all users of the Platform, including registered players, visitors, and any other individuals who interact with the Platform in any capacity. This Policy is designed to comply with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173, or "DPA"), its Implementing Rules and Regulations, and the issuances of the National Privacy Commission of the Philippines ("NPC").
By accessing the Platform, creating a 291bet account, or using any of our services, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and processing of your personal data as described herein. If you do not agree with this Policy, please discontinue use of the Platform immediately.
Scope: This Policy applies to personal data collected through the 291bet website, mobile-optimized platform, customer support channels, and any other touchpoints through which you interact with 291bet. It does not apply to third-party websites or services that may be referenced on the Platform.
291bet collects personal data that is necessary, adequate, and relevant to the purposes for which it is processed. The categories of personal data we collect include the following:
When you create a 291bet account, we collect:
As part of our Know Your Customer (KYC) obligations, we may collect:
In connection with deposits, withdrawals, and gaming activity, we collect:
When you access the Platform, we automatically collect certain technical data, including:
When you contact 291bet customer support or communicate with us through any channel, we collect:
| Data Category | Examples | Required? |
|---|---|---|
| Identity Data | Name, date of birth, address | Mandatory |
| KYC Documents | Government ID, proof of address | Mandatory for withdrawals |
| Financial Data | GCash, BPI, BDO details | Mandatory for transactions |
| Technical Data | IP address, device info | Automatic collection |
| Communications | Support chat, email | When you contact us |
291bet collects personal data through the following means:
The majority of personal data we hold is provided directly by you when you register for a 291bet account, complete KYC verification, make a deposit or withdrawal, contact customer support, participate in promotions, or otherwise interact with the Platform.
When you access and use the Platform, certain technical and usage data is collected automatically through cookies, web beacons, server logs, and similar technologies. This data is collected to ensure the security and proper functioning of the Platform, to detect fraud, and to improve the user experience.
In certain circumstances, 291bet may receive personal data about you from third parties, including:
291bet uses your personal data only for legitimate, specified purposes that are consistent with the reason the data was collected. The primary purposes for which we process your personal data are:
Marketing Opt-Out: If you no longer wish to receive promotional communications from 291bet, you can opt out at any time by updating your communication preferences in your account settings or by contacting customer support. Opting out of marketing will not affect the delivery of transactional or service-related communications.
Under the Philippine Data Privacy Act of 2012, 291bet processes your personal data on the following legal bases:
291bet does not sell, rent, or trade your personal data to third parties. We may share your personal data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data protection safeguards:
291bet engages trusted third-party service providers to assist in operating the Platform. These include identity verification providers, payment processors (GCash, PayMaya, BPI, BDO, Metrobank), fraud detection services, cloud hosting providers, and customer support technology providers. All service providers are contractually bound to process personal data only on 291bet's instructions and in accordance with applicable data protection law.
291bet may disclose personal data to PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission, law enforcement agencies, or other competent Philippine authorities where required by law, court order, or regulatory requirement. Such disclosures are made only to the extent required and in accordance with applicable legal procedures.
In the event of a merger, acquisition, restructuring, or sale of all or part of 291bet's business, personal data held by 291bet may be transferred to the acquiring entity as part of that transaction. You will be notified of any such transfer and any material changes to this Privacy Policy that result from it.
291bet may share your personal data with other third parties where you have given your explicit consent to such sharing.
No Data Selling: 291bet strictly prohibits the sale of player personal data to third-party advertisers, data brokers, or any other commercial entities. Any sharing of data is limited to what is necessary for the operation of the Platform and compliance with legal obligations.
291bet uses cookies and similar tracking technologies to operate and improve the Platform. A cookie is a small text file placed on your device when you visit the Platform. Cookies allow us to recognize your device, maintain your session, and remember your preferences.
| Cookie Type | Purpose | Required? |
|---|---|---|
| Essential Cookies | Maintain your login session, enable core Platform functionality, and ensure security | Yes — cannot be disabled |
| Functional Cookies | Remember your language preferences, display settings, and responsible gaming tool configurations | Optional |
| Analytics Cookies | Collect anonymized data about how players use the Platform to help us improve features and performance | Optional |
| Security Cookies | Detect and prevent fraudulent activity, bot access, and unauthorized login attempts | Yes — cannot be disabled |
You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the Platform. Essential and security cookies cannot be disabled as they are necessary for the Platform to operate securely.
291bet retains personal data only for as long as is necessary to fulfill the purposes for which it was collected, or as required by applicable law. The following retention periods apply:
| Data Category | Retention Period | Basis |
|---|---|---|
| Account & Identity Data | Duration of account + 5 years after closure | Legal obligation (AML/PAGCOR) |
| KYC Documents | Duration of account + 5 years after closure | Legal obligation (AML) |
| Transaction Records | Duration of account + 5 years after closure | Legal obligation (tax/AML) |
| Customer Support Records | 3 years from last interaction | Legitimate interest |
| Technical & Usage Logs | 12 months from collection | Legitimate interest (security) |
| Marketing Preferences | Until opt-out or account closure | Consent |
After the applicable retention period expires, personal data is securely deleted or anonymized in accordance with 291bet's data disposal procedures. Where data is anonymized, it may be retained indefinitely for statistical and analytical purposes, as it can no longer be linked to any individual.
291bet implements comprehensive technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, loss, or destruction. Our security measures include:
Your Role in Security: While 291bet takes extensive measures to protect your data, you also play an important role. Keep your 291bet password strong and unique, never share your login credentials, and contact support immediately if you suspect unauthorized access to your account.
Under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by 291bet. To exercise any of these rights, please contact our Data Protection Officer using the details in Section 15.
You have the right to request a copy of the personal data 291bet holds about you, along with information about how it is being processed.
You have the right to request correction of any inaccurate or incomplete personal data we hold about you. You can update most information directly in your account settings.
You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations.
You have the right to object to the processing of your personal data for direct marketing purposes. You may also object to processing based on legitimate interests in certain circumstances.
You have the right to receive your personal data in a structured, commonly used, machine-readable format and to transmit it to another data controller where technically feasible.
You may request that 291bet restrict the processing of your personal data in certain circumstances, such as while a dispute about the accuracy of your data is being resolved.
291bet will respond to all data rights requests within thirty (30) days of receipt. In complex cases, this period may be extended by a further two months, in which case you will be notified of the extension and the reasons for it. There is no fee for exercising your data rights, unless requests are manifestly unfounded or excessive.
NPC Complaints: If you are not satisfied with how 291bet has handled your personal data or responded to a data rights request, you have the right to lodge a complaint with the National Privacy Commission of the Philippines (privacy.gov.ph).
The 291bet Platform is strictly intended for adults aged 21 years and older. 291bet does not knowingly collect personal data from individuals under the age of 21. The minimum age requirement of 21 years is mandated by Philippine law for participation in casino-style online gaming.
If 291bet becomes aware that personal data has been collected from a person under the age of 21, we will immediately close the associated account, delete all personal data collected from that individual, and forfeit any funds held in the account in accordance with our Terms and Conditions.
Underage Access: If you are a parent or guardian and believe that a minor in your care has registered for or used the 291bet Platform, please contact our customer support immediately. We will take prompt action to close the account and delete all associated data.
291bet primarily processes and stores personal data within the Philippines. In certain circumstances, personal data may be transferred to and processed in countries outside the Philippines — for example, where 291bet uses cloud infrastructure or service providers with operations in other jurisdictions.
Where personal data is transferred outside the Philippines, 291bet ensures that appropriate safeguards are in place to protect your data in accordance with the requirements of the DPA. These safeguards may include contractual clauses approved by the National Privacy Commission, adequacy determinations, or other legally recognized transfer mechanisms.
By using the 291bet Platform, you acknowledge and consent to the transfer of your personal data to other countries as described in this section, subject to the safeguards described above.
The 291bet Platform may contain links to third-party websites or services. This Privacy Policy applies solely to the 291bet Platform and does not extend to any third-party websites or services. 291bet has no control over, and accepts no responsibility for, the privacy practices or content of any third-party websites.
We encourage you to review the privacy policies of any third-party websites you visit before providing any personal data to those sites. The inclusion of a link on the 291bet Platform does not constitute an endorsement of the linked website or its privacy practices.
291bet reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory requirements. When we make material changes to this Policy, we will notify you by posting a prominent notice on the Platform and, where appropriate, by sending a notification to the email address associated with your 291bet account.
The date of the most recent revision will always be displayed at the top of this Privacy Policy. We encourage you to review this Policy periodically to stay informed about how 291bet protects your personal data. Your continued use of the Platform following the posting of any changes constitutes your acceptance of the updated Privacy Policy.
Version History: This Privacy Policy was last updated on January 1, 2026. If you have any questions about changes made to this Policy, please contact our Data Protection Officer using the details in Section 15.
291bet has appointed a Data Protection Officer (DPO) in accordance with the requirements of the Philippine Data Privacy Act of 2012. If you have any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data, please contact our DPO using the details below.
You may also contact our general customer support team for assistance with account-related privacy matters.
291bet Data Protection Officer
Email:
Response time: within 30 days of receipt
General Support
Email:
Available 24/7 for account-related queries
Your privacy and security are our top priorities. Join thousands of Filipino players who trust 291bet for a safe, fair, and exciting online gaming experience.
Must be 21 years or older. Please gamble responsibly. 291bet promotes responsible gaming.